| Contact us |
We welcome your feedback and questions!As online retailers, we understand the value of communication and how important it is for our customers to feel safe when they purchase jewelry online. Therefore, we are making ourselves as available as possible to any feedback, questions and comments you might have. Here a few ways to get in touch wit us: In PersonAt Artediam, we value human contact. We definitely understand your concern as to meet the people you buy your jewelry from. We are happy to welcome you to our offices during office hours, 5 days a week. Make sure to make an appointment beforehand. We will not accept any unexpected visitors. Please call the number below to make an appointment.By PhoneOur customer service and gemologists have the experience to help you make the right jewelry purchase and to answer all of your questions. Keep in mind that due to the high call volume, we might not be able to answer the phone right away. Messages left on our voicemail will be returned within 3 hours.Our toll free number is: 1-877-278-3342 or call our regular number at 212-944-2001 Our working hours are: Monday through Friday 9am to 6pm EST. High priority messages will be answered on weekends as well. No worries, we are always there for you! By EmailWe respond to customer e-mails within 2 hours. Send us your questions including a contact number where we can reach you if needed. Here are the email to use:mailto: This e-mail address is being protected from spambots. You need JavaScript enabled to view it mailto: This e-mail address is being protected from spambots. You need JavaScript enabled to view it (press inquiries only) By MailWrite to:Artediam, Ltd. 98 Cutter Mill Road, Suite 301N Great Neck, New York 11021 USA Through the websiteJust enter your message here: |